Transfer your photos directly through the app, in addition, in your registered email, you will be notified when your photos are available for download.

The photos may be submitted up to 3 days after the publication of the event, in high resolution digital format (3,000 pixels on the largest side). As long as they have photographers uploading the photos

Search for facial recognition to find all your photos and by dorsal when visible.

The minimum number of photos guaranteed in the package is 10 photos per athlete.

After entering the number, the package becomes personal and non-transferable.

If you find photos of yourself among the unidentified files, you must contact sac@fotop.pt, stating the code of the photo (s) (located below the photo) within 7 days after the event in order for your request to be reprocessed.

If you wish to cancel the order, the request must be made up to 3 days in advance of the event through the email sac@fotop.pt. There will be no cancellation after this period.

If you don't have the minimum quantity of 10 photos offered, you can request a refund up to 30 days after the event through sac@fotop.pt and enter the order number. Refund requests will not be accepted after this period

The refund and cancellation will be made up to 30 days after the request using the payment method used in the order.