Send a photo of your face, without accessories, on the link you will receive by e-mail.

The minimum number of photos guaranteed in the package is 10 photos per athlete.

After entering the breast or bike number or the selfie, the package becomes personal and non-transferable and can only be changed before the race.

If you find photos of yourself among the unidentified files, you must contact sac@fotop.com.br, stating the code of the photo (s) (located below the photo) within 7 days after the event in order for your request to be reprocessed.

If you wish to cancel the order, the request must be made up to 3 days in advance of the event through the e-mail sac@fotop.com.br. There will be no cancellation after this period.

If you don't have a minimum quantity of 10 photos offered, you must request a refund within 30 days after the event through sac@fotop.com.br. Refund requests will not be accepted after this period

The refund and cancellation will be made within 30 days after the request using the payment method used in the order.